I want to add more memory (RAM) to my laptop

[Dexter-Serbia]

I want to add more memory (RAM) to my laptop.  HP ENVY x360 - 15-bq100nd. AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz

What is maximal RAM memory I can add?

[Paul_Tikkanen]

Hi:

Chapter 1 of the service manual indicates that the maximum memory the notebook will support is 2 x 8 GB.

NB_MSG_Rockets_1_2_Cons_923498-003 (hp.com)

If you wanted to install more than 2 x 8 GB of memory in your notebook, you can run this command to see if that would be possible:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. After the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.