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‎04-28-2024 12:02 PM

HP Recommended
Product: HP 340S G7 Notebook PC (8BC20AV)

I recently replaced my HP laptop's battery with a new one. When I tested the new battery's functionality using HP Support Assistant, it said that I have to calibrate my battery. When I looked up solutions and ways to calibrate my battery, I found three different methods, all using the HP PC Hardware Diagnostics UEFI. I am a bit confused about which method I should follow.

The first method is available in the HP Support Assistant app, which says that I have to perform a hard drive extensive test in the UEFI. The second method is given in a video uploaded by HP on YouTube, which says that I have to perform a memory extensive test in the UEFI. The third method is given on the HP website under the "Manually Calibrate Your Battery" subpart, which says that I have to perform a battery test. There will be an option called "Calibrate Battery" which, when clicked, will take 12-14 hours to calibrate the battery.

I want someone from the HP community to guide me on the right method to follow. Thank you.

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