• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-21-2023 01:55 PM - edited ‎04-21-2023 01:57 PM

HP Recommended
Product: HP Pavilion 590-p0016
Operating System: Microsoft Windows 10 (64-bit)

Devices specifications on HP site says it can only hold a maximum of 8 GB of RAM but online says otherwise for this model. Hoping for 16GB upgrade at the least.

 

Category:
2 REPLIES 2

‎04-21-2023 02:02 PM

HP Recommended

@guruman46 

 

Its specs

 

          https://support.hp.com/au-en/document/c06145740

 

Could be a mistake. The specs says

 

  • Dual channel memory architecture
  • Two DDR4 UDIMM (288-pin) sockets
  • Supports up to PC4-21300 (DDR4 2666)
  • Supports 4 GB and 8 GB DDR4 UDIMMs
  • Supports up to 4 GB on 32-bit systems

It has 2 slots, each slot supports 8GB that means total 16GB, not  Supports up to 8 GB (unbuffered) on 64-bit computers

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎04-21-2023 05:13 PM

HP Recommended

Hi, @guruman46 

 

The product specs for your PC indicates that it comes with the Lincs motherboard.

 

HP Pavilion 590-p0016 Product Specifications | HP® Customer Support

 

The Lincs motherboard memory upgrade info indicates that it will support 2 x 16 GB DDR4-2666 MHz memory chips.

 

HP Desktop PCs - motherboard specifications, Lincs | HP® Customer Support

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.