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‎08-14-2019 05:50 PM

HP Recommended
Product: HP Pavilion Laptop 15-cd003la
Operating System: Microsoft Windows 10 (64-bit)

My fan cooler is making a very bad recurring noise, i believe is getting loose, its getting hard to find a replacement here in Argentina, Buenos Aires, Tandil (where i live). So i wanna know if i can put other type/model of fan cooler, and if i can wich one?

 

Photo attached of the current fan cooler (model15-cd003la):

Fan.PNG

3 REPLIES 3

‎08-17-2019 03:59 PM

HP Recommended

@Laihim
Thank you for posting on the HP Support Community.

 

I would request you to reach out to our Support and our Support Engineers should be able to check the available replacement parts. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎08-17-2019 06:56 PM - edited ‎08-17-2019 06:57 PM

HP Recommended

Thank you, but i found impossible/hard to contact any kind of help, the HP page keeps asking for more codes, models, ids, product serial number, etc, and never really an easy way to provide actual help, like a number, or mail, or employee, or an answer to my question

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‎08-18-2019 02:27 PM

HP Recommended

@Laihim

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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