Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-18-2024 10:36 AM - edited ‎01-18-2024 10:42 AM

HP Recommended
Product: HP Notebook - 15-bs095ms

Hello!

 

I want to upgrade my laptop and I need to know how many Gb of RAM my notebook can handle.


I followed the steps described on HP PCs - Upgrading memory (RAM) (Windows) | HP® Support webpage but the BIOS info did not reflect what the webpage described.

 

Processor:              Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz

Memory slot 1:     8GB Samsung 2133MHz

Memory slor 2:     (free)


Also, can I buy the more memory directly from HP?

Looking forward for a reply.

Thank you!

 

Guilherme

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-18-2024 11:03 AM

HP Recommended

Hi, Guilherme:

 

See chapter 1 of the service manual for the memory upgrade information:

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

HP does not sell memory for your notebook.

 

You can buy compatible memory from Crucial or other manufacturers.

 

HP - Compaq HP 15-bs095ms | Memory RAM & SSD Upgrades | Crucial.com

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial BR

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎01-18-2024 11:03 AM

HP Recommended

Hi, Guilherme:

 

See chapter 1 of the service manual for the memory upgrade information:

 

HP 15 Laptop PC (Intel)HP 15g Laptop PCHP 15q Laptop PC Maintenance and Service Guide

 

HP does not sell memory for your notebook.

 

You can buy compatible memory from Crucial or other manufacturers.

 

HP - Compaq HP 15-bs095ms | Memory RAM & SSD Upgrades | Crucial.com

 

Crucial 8GB DDR4-2400 SODIMM | CT8G4SFS824A | Crucial BR

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-24-2024 06:35 AM

HP Recommended

Thank you, Paul, your input was spot on.

I have just ordered the memory stick.

 

Cheers!

Was this reply helpful? Yes No

‎02-24-2024 06:38 AM

HP Recommended

You're very welcome, Guilherme.

 

Cheers,

 

Paul

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.