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HP Recommended
HP 14-dq0000 Laptop PC (9WQ76AV)
Microsoft Windows 11

HP Laptop 14-dq0060nr (47X81UA)

Is there a physical hard drive in this model?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Staceykahns,

 

Your model doesn't come with a conventional type of a hard drive.

 

See the specs of 'PC Board' in PartSurfer.

HP PartSurfer

 

Your notebook has an eMMC storage drive which is soldered on the motherboard, and it cannot be upgraded.

View solution in original post

2 REPLIES 2
HP Recommended

@Staceykahns,

 

Your model doesn't come with a conventional type of a hard drive.

 

See the specs of 'PC Board' in PartSurfer.

HP PartSurfer

 

Your notebook has an eMMC storage drive which is soldered on the motherboard, and it cannot be upgraded.

HP Recommended

Can an external ssd work with storage and making this laptop faster?

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