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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- I want to upgrade my ram to 16gb

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08-31-2025 12:18 PM
Hi:
This site indicates the max memory is 2 x 8 GB.
I recommend this 8 GB memory if you can get it in Argentina:
Chapter 1 of the service manual indicates the max memory is 2 x 4 GB.
HP Notebook PC (AMD)HP 255 G4 Notebook PC Maintenance and Service Guide
I recommend that you run this command to see what Windows indicates is the maximum memory:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.