• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-23-2020 10:11 PM - edited ‎10-23-2020 10:12 PM

HP Recommended
Product: Hp Laptop 15-db0xxx / Hp Laptop 15-db0076nr
Operating System: Microsoft Windows 10 (64-bit)

I would like to upgrade to the maximum amount of RAM available for my laptop but I am unsure of the model as it says Hp Laptop 15-db0xxx in the system information tab but says Hp Laptop 15-db0076nr engraved on the back cover, labeling of the box(which is an hp branded box) and also says Hp Laptop 15-db0076nr on the booklets provided in the box. Despite this issuse i do have a product id 3VU22UA#ABA and would like some help determining the maximum amount of ram this laptop is compatible with. Currently there are 2 RAM card panels, only one panel is in use and it holds a 8GB RAM card which it was bought with.

1 REPLY 1

‎10-24-2020 01:40 AM

HP Recommended

@FiyaadH 

 

Its specs

 

         https://support.hp.com/au-en/document/c06038405

 

You can upgrade to 32GB (2 x 16GB) max using following compatible RAM:

 

           https://www.crucial.com/memory/ddr4/ct2k16g4sfd8266/ct12640790

           https://www.crucial.com/memory/ddr4/bls2k16g4s26bfsd/ct12640734

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.