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‎10-28-2023 09:31 AM

HP Recommended
Operating System: Microsoft Windows 11

I wanted to upgrade RAM in my Laptop upto 20 GB suggest me the RAM

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3 people had the same question
1 REPLY 1

‎10-28-2023 09:40 AM

HP Recommended

Hi:

 

According to chapter 1 of the service manual, your notebook can support up to 2 x 8 GB of memory.

 

Maintenance and Service Guide (hp.com)

 

If you want to install more than 16 GB of memory, run this command to see if it is possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

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