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Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP LAPTOP
Microsoft Windows 10 (64-bit)

ENCONTRE ESA FALLA HACIENDO UN TESTEO A MI LAPTOP Y NO SE QUE ES, SI ALGUNO TUVO ES MISMO PROBLEMA Y PUDO SOLUCIONARLO SE LO AGRADEZCO. SALUDOS

1 REPLY 1
HP Recommended

Hi

English only please.

"FIND THAT FAILURE BY TESTING MY LAPTOP AND I DON'T KNOW WHAT IT IS, IF SOMEONE HAD THE SAME PROBLEM AND I WAS ABLE TO SOLVE IT, I APPRECIATE IT. REGARDS"

 

Probably a Hard Disk failure.
The 24 character error code seems incorrect.

 

UC587L-9B9A4L-XD7WZJ-60U503      ????????????

 

Hola
Probablemente un fallo del disco duro.
El código de error de 24 caracteres parece incorrecto.

 

 

 

 

 

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