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HP Recommended
HP ENVY 17.3 inch Laptop PC 17-cr1000 IDS Base Model

I'm trying to replace my ENVY 6m laptop WIn 10 Pro 32 GB RAM that I've been very satisfied with but it's now old & won't accept Win11

 

Have been to Best Buy multiple times and unsuccessful in getting info.  Even bought what they recommended ENVY16 only to find it's RAM is soldered to motherboard & it has NO spare SSD slot.

 

Looking for Win 11 PRO, 2TB SSD as primary drive (will only have programs on it), 4TB SSD for secondary drive (for my data) 64GB RAM.  I'm hoping this will last me a good long time but I've been hitting a brick wall trying to find what I need that does not cost $6k

 

Have been with HP products for eons, formerly used Dell & EVERY laptop I had with them, same issue, hinges for screen eventually loosen and fail.  Would like to stay with HP family but if they can't provide what I need, ready to jump ship.

 

Thanks in advance for any info that will assist in my search.

PS> bought a HP ENVY 17-cr1000 IDS from dealer through Amazon and while I liked it, within the first 30 days it had multiple issues & was deemed hardware defective by Microsoft, Best Buy as well as HP support so needless to say I won't be using that vendor & prefer MAJOR supplier that I can rely on.

1 ACCEPTED SOLUTION

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HP Recommended

@Padymcc2 

 

Its specs

 

            https://support.hp.com/au-en/document/ish_8113272-8113356-16

 

 which says Maximum memory: 32 GB but you can upgrade to 64GB.  It has 2 slots of RAM and manual actually says on page 1:  "Two memory module slots (small outline dual in-line memory modules (SODIMMs) supporting up to 64 GB of RAM".

 

Both specs and manual do NOT say it has TWO M.2 slots nor support DUAL storage option, therefore you have to open the machine to check.  I can NOT say anything more.

 

Regards.

BH
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1 REPLY 1
HP Recommended

@Padymcc2 

 

Its specs

 

            https://support.hp.com/au-en/document/ish_8113272-8113356-16

 

 which says Maximum memory: 32 GB but you can upgrade to 64GB.  It has 2 slots of RAM and manual actually says on page 1:  "Two memory module slots (small outline dual in-line memory modules (SODIMMs) supporting up to 64 GB of RAM".

 

Both specs and manual do NOT say it has TWO M.2 slots nor support DUAL storage option, therefore you have to open the machine to check.  I can NOT say anything more.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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