• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 11

Il dispositivo PCI\VEN_8086&DEV_9D31&SUBSYS_81EC103C&REV_21\3&11583659&0&A2 richiede un'ulteriore installazione.

1 REPLY 1
HP Recommended

It would have helped if you identified the full model number or product number of your notebook.

 

You have to install either the Intel chipset installation utility or the Intel Dynamic Platform and Thermal Framework firmware drivers from your notebook's support page, because either one of those drivers could be the correct one.

 

If there are no W11 drivers, use the W10 drivers.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.