In built camera not working, bought external camera, even that is not working

[jayanth1497]

[Personal Information Removed]

Model : HpCS2082 TX.

My built in web-camera stopped working suddenly. Error " No camera attached 0xAOOF4244"

Did everything the customer support said. both HP and Windows is upto date. Downloaded camera driver recommended by HP still not working. I am a student got stuck in italy and now unable to attend any online classes.

Sorrry  to  say but HP customer service proved they wont help cusotmer.  it been three weeks,  issue not solved till now. 

 HP team if you can see this get in touch

[Personal Information Removed]

[The_Fossette]

@jayanth1497

I reviewed your post and I understand that the webcam is not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Follow the steps in the below article and check if it helps.

https://support.hp.com/in-en/document/c03430151

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe