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‎06-17-2020 05:42 PM

HP Recommended
Product: HP Notebook 15 af110nt
Operating System: Microsoft Windows 10 (64-bit)

When I was using an operating system about 3 months ago, I suddenly noticed that the battery stopped charging and started charging again. Then I tested the battery and adapter with HP Diagnostics UEFI, but asked me to remove and plug in the adapter. So I opened a topic on another forum site, they said that the battery has completed its life. After some time, around 16% of the laptop suddenly started shutting down (it turns itself off immediately after turning it off and does not turn on until it plugs in the third attempt). So I decided to calibrate his battery a few hours ago (according to https://support.hp.com/us-en/document/c04700771). However, it suddenly turned off without giving any indication that its charge was low during the calibration process (the light next to the adapter input flashes and laptop is beeps). Looking at the level of charge in Windows, just over half of the calibration process was complete. However, when it started the calibration again, it turned itself off again (not because it was running low of charge, but because of overheating). Because of this, the battery stops charging at 92% and the HP Diagnostics UEFI alerts me with the 601 code. What should I do for it?

1 REPLY 1

‎06-19-2020 12:31 PM

HP Recommended

Oh, no! HP Diagnostics on my laptop gives bad cell error.

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