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Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

Dear Paul,

 

The link you sent directs me to the microsoft store.

 

Thanks a lot for your reply!

 

Kind regards,

 

Alex

 

HP Recommended

Hi, Alex:

 

When I click on the link, the driver file downloads.

 

You can also download the driver from this notebook's support page.

 

HP Pavilion Laptop PC 15-eg0000 Software and Driver Downloads | HP® Customer Support

 

Under the networking drivers section, it is the last one listed.

HP Recommended

Hi Paul,

It has been a while.

I installed the driver on my laptop.

I have a web meeting soon and will see if the error prevails.

Thanks a lot for the while!

Kind regards,

Alex

 

HP Recommended

You're very welcome.

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