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‎08-09-2023 03:24 PM

HP Recommended

Hello to All... Does anyone know the maximum capacity of RAM that a Hp-Compaq Pavilion x360 14-dh0025la

can take? Other Pavilion x360 can only take 16 GB. Crucial, the maker of Memory RAM, indicates 32 GB total in both slots. Can anyone confirm this?

Category:
1 REPLY 1

‎08-09-2023 03:53 PM

HP Recommended

Hi:

 

Chapter 1 of the service manual indicates that 2 x 8 GB of memory is supported.

 

Maintenance and Service Guide HP Pavilion x360 14 Convertible PC

 

Normally 2 x 16 GB of memory will work in a notebook with an Intel 8th generation core processor and two memory slots.

 

You can run this command to see if it would be possible to install 2 x 16 GB of memory.

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

If the report indicates 33,xxx,xxx, you should be able to install 2 x 16 GB of memory as the Crucial website indicated.

 

HP - Compaq Pavilion x360 14-dh0025la | Memory RAM & SSD Upgrades | Crucial.com

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