• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎03-19-2025 10:49 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have HP Pavilion x360 Model no 13-u063na. Can I upgrade the memory. I have 8GB.
I tested the system on the Caoomand Line and it advised 32GB.

Can I rely on this. I note that some memeory is soldered on.

Category:
Reply
1 REPLY 1

‎03-19-2025 12:28 PM

HP Recommended

According to chapter 1 of the service manual that I zipped up and attached below, the notebook comes with non-removable onboard memory.

 

However, if you look at chapter 5, there is a procedure to remove and replace the memory.

 

In the absence of a definite answer, I recommend you open up the notebook remove the metal shield covering the memory location and see if the memory is soldered to the motherboard as indicated in chapter 1 or can be removed as indicated in chapter 5.

13-u000 Maintenance & Service Guide.zip
Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.