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‎06-04-2025 07:58 AM - last edited on ‎06-05-2025 07:41 AM by Moderator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)

Hi, i send my unit to repair, now on the info about the state of the process it says to contact Hp. I would like to know about it thx

[edited]

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2 REPLIES 2

‎06-06-2025 02:18 AM

HP Recommended

@DePresidente, Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running. 

Our apologies for the discomfort you've experienced. 

We have escalated this to the concerned regional team, they will have a check and keep you posted. 

Regards, 

Max3Aj

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‎06-18-2025 09:04 AM

HP Recommended

@DePresidente, Warm greetings from HP Community. 

As per the update from the regional support team, we see that the unit was repair and was delivered to your address. 

Could you please confirm? 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Take care and have a great day.

 

Max3Aj

HP Support

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