Inquiry about Power Button LED Indicator on HP 15-r152nu Laptop

[Nikola30]

I am writing to inquire about the power button LED indicator on my HP 15-r152nu laptop, which I purchased from "Technomarket" in Bulgaria in early 2015. I am trying to resolve a dispute with a repair shop where I left my laptop for repair, and they are disputing my claim that the power button has a LED indicator.

According to the repair shop's (KEA 3 / 200402225 ) service provider and management, they are saying that the power button was never designed to have a dedicated LED indicator from the factory. However, when I brought my laptop to them for repair, the power button did have a working LED indicator.

I would greatly appreciate it if you could provide me with information or documentation that confirms whether or not the power button on my HP 15-r152nu laptop has a LED indicator by design. I would like to resolve this issue and prove that I am correct.

After researching the product, I found that the official HP website and product manual confirm that the power button does have a LED indicator. Specifically, the official user guide for Windows 8.1 (available at [https://support.hp.com/us-en/product/setup-user-guides/hp-15-r100-notebook-pc-series/model/7500958] or attached as a PDF document) on page 11 states:

"The Power button has an LED light that indicates its status:

Component Description
(1) Power light:

● On: The computer is on.
● Blinking: The computer is in the Sleep state, a power-
saving state. The computer shuts off power to the
display and other unneeded components.
● Off: The computer is off or in Hibernation. Hibernation
is a power-saving state that uses the least amount of
power."

I would like to request clarification on this matter. Could you please confirm whether the power button on my HP 15-r152nu laptop has a LED indicator by design, and if so, what is its purpose?

Model: HP Notebook - 15-r152nu; 

Servide Tag: [Personal Information Removed].

Product Link: https://support.hp.com/us-en/product/details/hp-15-r100-notebook-pc-series/model/7500958

[Raj_05]

Hi @Nikola30,

Welcome to the HP support community.

Please help us with your HP unit serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support 

[Nikola30]

CND-447-BB-M0

[Raj_05]

Hi @Nikola30,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support