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‎02-01-2024 11:32 PM

HP Recommended
Product: HP Pavilion x360 - 14-cd0004la
Operating System: Microsoft Windows 11

Hello everyone,
My name is Luis and I have a HP Pavilion x360 laptop - 14-cd0004la, Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz 2.21 GHz, RAM 12.0 GB (11.8 GB usable) Operating system 64 bits, x64 processor, Windows 11 Home Single Language, 23H2 and I recently purchased a Dell USB 3.0 D3100 docking station, and it does not recognize the two monitors via HDMI, but the front USB ports do work. I read before buying the Dell docking station that it worked with my Laptop. Could someone help me please. Thank you so much.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2024 11:40 PM

HP Recommended

@luishville1209 

 

The specs of your machine is

 

             https://support.hp.com/ec-es/document/c06053675

 

You made big mistake to buy Dell D3100 dock. Your machine will work on the HP 3000pr dock

 

            https://support.hp.com/au-en/document/c05357751

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 person found this reply helpful
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1 REPLY 1

‎02-01-2024 11:40 PM

HP Recommended

@luishville1209 

 

The specs of your machine is

 

             https://support.hp.com/ec-es/document/c06053675

 

You made big mistake to buy Dell D3100 dock. Your machine will work on the HP 3000pr dock

 

            https://support.hp.com/au-en/document/c05357751

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No
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