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‎05-14-2018 02:51 AM

HP Recommended
Product: Pavallion
Operating System: Microsoft Windows 8.1 (64-bit)

I am  trying to re-install o/s on the HP Pavillion mahine.  I could not boot the  installation from the internal DVD.  I went to check the state of the DVD and got a message, "UEFI support environment pack not installed". I got the package from the site and want to install it using USB.  How do I boot from USB and execute the package  immediately? I made a bootable USB and copied the file on to it, but it would not boot. Please help!

1 person had the same question
1 REPLY 1

‎05-14-2018 03:04 AM

HP Recommended

Hi

 

You could try a USB with W8.1 on, and ESC and F9 to boot from local media.


ISO images of various Microsoft OS's are available.

They can be be downloaded (sometimes you need a licence key other than the HP OEM key)
and 'burnt'/expanded to a DVD/USB. They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.

https://www.microsoft.com/en-us/software-download/windows8

 

The Microoft Creator Tool will make a Bootable USB.

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