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‎07-11-2019 05:28 PM

HP Recommended
Product: HP 15-bs0xx
Operating System: Microsoft Windows 10 (64-bit)

I'm upgrading my son's laptop for college.  Already installed 16GB of RAM and replaced the HD with a Samsung SSD.  Last piece of the puzzle was upgrading the wifi.  I know its a single antenna so I'll need an additional one, however after installing the 7265NGW WiFi (which is in the list in the service manual) card it shows in device manager but its got a CODE 10 unable to start error.  I installed all the drivers but still doesn't seem to be working.  Put the old card in and WiFi works fine.  Anyone had any experience with updating a WiFi card into one of these laptops?

3 REPLIES 3

‎07-11-2019 05:52 PM

HP Recommended

Hi:

 

Did you get the model with the HP part number on it?

 

I don't know if that makes a difference or not.  It may.

 

I'm thinking you should have gone with the only AC wifi card that works with one antenna...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported)   HP part # L17365-005

 

Unfortunately, the card has been on back order for months on the HP parts store, but there are several for sale on eBay.

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

The Realtek wifi card will have the same throughput on the 2.4 GHz wifi band, but it will have a maximum throughput of 433 MBPS on the 5.0 GHz wifi band with an AC router.

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‎07-11-2019 06:19 PM

HP Recommended

No, but I didn't think HP was actually doing a firmware update.  It does show up in device manager it just won't load.  Adding an antenna isn't a big deal to me.  I'll track down the single and give it a shot.  Just irritates me that HP restricts items this much.  Its why  typically stay in Lenovo, but this is a decent machine and should do fine as a start to college.

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‎07-11-2019 06:32 PM

HP Recommended

Well, something isn't right because even with one antenna cable attached to the Main or #1 terminal, the card should have worked right from the get-go, which tells me that you're probably right about the PC not liking the flavor of that particular card for some reason.

 

The correct Intel 7265 card would have this part number on a 'Replace with HP Spare' label.

 

901229-855

 

Without the second antenna, there is no Bluetooth since there is no reception, but the AC wifi should have been working just fine.

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