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HP Recommended
HP PAVILION M6 1032er
Microsoft Windows 7 (64-bit)

Greetings. There is an HP PAVILION M6 1032er laptop, the system is installed on an SSD, and the standard HDD was connected via optibay instead of ODD. The laptop works great, but over time I wanted to install a second SSD instead of the HDD. And here the incomprehensible began, the second SSD behaves insanely, it freezes when copying files, sometimes it does not open at all, or does not close. I tried three adapters, and other SSDs, nothing changes for the better. What do you think, dear ones, what is the problem?

1 REPLY 1
HP Recommended

Hi@Hmuryi, Welcome to the HP Support Community!

 

Yes.HP Pavilion m6-1032er 32-GB solid-state drive is limited to only for the operating system.

 

Please find more information under storage  Maintenance and Service Guide 

 

Request you to follow the below troubleshooting steps

 

Don't worry I'll try to help you out.

 

1.Updating the BIOS  & Windows updated

 

You can try updating the drivers using the HP support assistant.

 

Refer to this article to know more information about using HP support assistant.

 

If the issue still persists after trying out the steps try the steps recommended below.

 

Use the steps in this section to help find the cause of the lockup:

Disconnect all devices to the PC with the exception of keyboard and mouse and/or monitor required for minimal use.

Remove any discs from the CD/DVD drives.

If Windows becomes active again, clean, repair, or replace the disc. Troubleshooting is complete.

If the lockup persists, continue troubleshooting using these steps.

While holding down the Alt key on the keyboard, press the F4 key to close the application.

If Windows becomes active again, the problem is related to an application. Save your work and restart the computer. Remember the name of the application that stopped responding or caused the error. Update or remove applications that continue to lock up. Troubleshooting is complete.

If the lockup persists, continue troubleshooting using these steps.

Press the Ctrl+Shift+Esc keys to open Task Manager.

Review the list of applications under Processes and look for applications that have stopped responding. Make a note of the names of those applications or programs.

Select an application that is not responding, and then click End Task.

A Microsoft Windows error message might appear: Windows Explorer has stopped working. Windows may check to see if there is a solution for the problem or prompt you to close the program. Or, if you see If you can’t see the taskbar and desktop icons, press Windows key and type Explorer….”

If you can’t see the taskbar and desktop icons, press the Windows key and type Explorer in the field and click OK to restart File Explorer.

Continue clicking End Task for applications that are not responding until all unresponsive applications are removed from the list.

 

 

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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