-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
11
0
0
HP Recommended
Samsung 860 EVO solid state drive is the SSD to trust. Based on 3D VNAND flash, Samsung offers enhanced read/write performance, endurance and power management efficiency. With multiple form factors, the 860 EVO is ideal for mainstream PCs and laptops.
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
It is good that you verified the M.2 slot is present.
Any of the M.2 SSD products I suggested in my previous post are compatible.
I did provide a link to one that is compatible in my previous post.
Your notebook's enclosure accepts the 2280 format.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
According to the Maintenence & Service guide for your notebook, the M.2 M.2, SATA-3, and PCIe, NVMe, M.2 solid-state drives with V-Nand (TLC) memory are supported.
The Samsung 860 EVO M.2 series has MLC memory so it may not be supported.
The Samsung 870 EVO M.2 series SSD does meet the required specifications for your notebook.
The notebook supports up to 16 GB of installed memory.
Yes. You can use the recovery flash drive created by the HP Recovery Manager to install the OS to the M.2 SSD and use it as your boot drive and then use the original drive as storage.
Opening the notebook and upgrading it will not violate the warranty unless you damage something. You need to be able to return the notebook to its original hardware configuration in the case of any required warranty repair.
I do recommend that you open the notebook to verify that there is a M.2 slot before ordering a new Samsung M.2 SSD.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
Accelerate into next-gen computing. The Samsung 970 EVO delivers breakthrough speeds, best-in-class reliability, and a broad range of capacity options up to 2TB. The latest V-NAND, new Phoenix controller, and Intelligent TurboWrite technology enhance high-end gaming and 4K and 3D graphic editing....
11
0
0
HP Recommended
Could you please identify which m.2 ssd will be best match by looking at my notebook images below
You can zoom if you need to
HP Recommended
It is good that you verified the M.2 slot is present.
Any of the M.2 SSD products I suggested in my previous post are compatible.
I did provide a link to one that is compatible in my previous post.
Your notebook's enclosure accepts the 2280 format.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
11
0
0
HP Recommended
HP Recommended
@ImDinesh wrote:Thanks for the response Eric
I have one more question
can i get it done with hp service centre , will they do it without any cost?
What needs to be done is
Transfer my orginial windows 10 (came pre-installed) to new ssd
and make this new ssd as my primary drive and hdd for secondary
No. HP Service Center won't do it for you. You can have it done at a PC or notebook shop or you can purchase an M.2 to USB adapter and a cloning program to do it yourself.
Here are examples of the type of adapter to use.
Cloning programs
paid types. (this one is my own preference)
https://www.paragon-software.com/home/drive-copy/
Samsung Data Migration Software ( In my opinion, it is the best free migration tool available)
https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/970evo/
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
Samsung 970 EVO delivers PCIe® Gen3 NVMe, M.2, and capacities ranging from 250GB to 2TB. Download 970 EVO firmware, driver, and more.
1
0
0
HP Recommended
6
0
0
HP Recommended
HP Recommended
You have posted in a solved thread.
Why not be an author and start your own thread?
Once you have done that you can send me a PM and I will provide information in your thread to help you.
Thanks.
You sent me a PM with the following in it.
''
You did provide a solution to this question a bit already, although the reason i am asking it again because.
I will be moving my Windows 10 that came preInstalled with my laptop from HDD to new NVME M.2 SSD 250GB
When i open my D Drive i have this file called "Recovery" and after double tapping it shows do not delete this, this is Recovery partition
Is this the file i can use to install my OS to new SSD? if so what will have to do, copy paste it into the ssd, once the ssd is detected?
if not then what's that thing?''
The method will depend on the way you have decided to it.
If you are going to put the new M.2 SSD in an enclosure like the ones I posted a link to and a cloning program use the following method.
Disconnect the legacy 1TB hard disk. Connect the enclosure with the new SSD to a USB port. Now use the cloning program to clone the original boot disk installation to the new SSD. When that is done you can remove the original M.2 SSD, remove the new SSD from the enclosure and then put it in place of the original M.2 SSD. Reconnect the legacy 1TB hard disk. Now you can power up the notebook and it should be as before except that you now have an M.2 SSD with more capacity. I did describe which cloning program is my favorite in one of my earlier posts. I suggest that you consider reading it again.
That is the simplest method.
Method 2
You could use the Cloud recovery to create a Windows 10 recovery flash drive. Remove the original M.2 SSD and put the new one in its place. Plug the Windows 10 recovery flash drive into a USB port on the notebook. Power on the notebook and immediately start tapping the F2 ket and select the USB flash drive as the boot disk. The recovery program should start up and make sure that you select the M.2 SSD as the target for the new Windows 10 installation. When the recovery is complete you can remove the USB flash drive and you will have a clean Windows 10 installation on the M.2 SSD. The down side is that you will have to reinstall all of the programs that were on the original M.2 SSD.
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community