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‎05-14-2023 07:35 PM

HP Recommended
Product: HP ProBook 430 G4 Notebook PC 
Good afternoon. Help with this question - I installed an NVME SSD drive in the M.2 slot, I wanted to make it bootable. The operating system detects it and allows it to work normally, but the BIOS does not see it, that is, I cannot boot the operating system from it. What to do? The BIOS has been updated to the latest version. Moreover, the problem is with NVME disks, SATA M.2 detects normally
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5 REPLIES 5

‎05-14-2023 07:45 PM

HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP ProBook 430 G4 Notebook PC Maintenance and Service Guide

 

Chapter 1 has the supported drive types.

 

The reason the NVMe SSD doesn't work is because only SATA M.2 SSD's are supported in the model series, not NVMe.

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‎05-15-2023 09:03 AM

HP Recommended

Re: I thought so too, but how then to explain the fact that the operating system perfectly detects the disk after booting and allows you to work with it ?? Those. in fact, NVME M.2 SSD works on this laptop, hardware allows, the problem is only in the BIOS settings. Or I'm wrong?? Perhaps there is some kind of firmware or BIOS setting for this case? ...

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‎05-15-2023 09:04 AM

HP Recommended
Re2: The user manual indicates the installed type of drive as M.2 solid-state drive - so this definition is equally suitable for both SATA and NVME, they can both be M.2 SSD
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‎05-15-2023 09:20 AM

HP Recommended

Does your notebook have a 2.5" drive installed as well as the NVMe SSD?

 

If so, temporarily disconnect the drive and see if the notebook will boot from the SSD.

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‎05-18-2023 03:18 PM

HP Recommended

Yes, 2 disks are installed. The system is now on a SATA 2.5" SSD, and the second one is used as storage - an NVME M.2 SSD, I couldn't install windows on it because the BIOS doesn't see it...

I'll try to do as you suggested, I'll write what happened.

 

 

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