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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Installing updated Intel 7th-10th graphic driver

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12-02-2024 01:18 PM
Hello!
I have come up with a problem with my laptop while trying to open a game that should be able to be ran with the original components of HP 250 G7 (I have checked this already). The problem is, that the game before launching and crashing suggests to basically install Intel® Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® Core™ Processor Graphics, telling that there are known issues (in D3D12) with graphics driver that has been in this device ever since I got it (as new back in the days).
The question is, should I download this updated version of the graphic's driver even though there aren't those Intel's mentioned 'customizations from your computer manufacturer (HP)' in the new one? Will it cause any technical issues?
I've never before had this problem with any games or softwares in the past, so this is totally new for me.
12-02-2024 02:15 PM
The first issue is it may NOT install on your machine at all and the second issue: if installed, it may not work properly. You can try at your own risk
Hope this makes sense.
Regards.
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