• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-31-2018 05:56 AM

HP Recommended
Product: Pavilion 15-191od
Operating System: Microsoft Windows 10 (64-bit)

Trying to upgrade the HD to an SSD on 15-bs191od. My other laptops have access panels but this one requires complete disassembly. Cannot find instructions on the web. Can anyone point me to disassembly instructions?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2018 09:36 AM

HP Recommended

Got it done. Optical drive does not NEED to be removed. The plastic piece attached to it must be removed. It popped off when trying to remove the optical drive. Then went around the case and popped it off.

 

Replaced the Tishiba 1TB HD with a Adata 1/2 TB SSD. OMG - the difference in performane is NIGHT and DAY !!! At least 10X improvement !!!

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎05-31-2018 06:20 AM

HP Recommended

I found the manual. Removed the battery. Removed the screw holding the optical drive. No way does the optical drive  it come out. Even extended the tray out to help. Nothing. Pulled all the screws out. Tried to start prying at the left hinge (with battery positioned near me). Nothing. What do I need to do to get the optical drive out ??? Thanks.

Was this reply helpful? Yes No

‎05-31-2018 09:36 AM

HP Recommended

Got it done. Optical drive does not NEED to be removed. The plastic piece attached to it must be removed. It popped off when trying to remove the optical drive. Then went around the case and popped it off.

 

Replaced the Tishiba 1TB HD with a Adata 1/2 TB SSD. OMG - the difference in performane is NIGHT and DAY !!! At least 10X improvement !!!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.