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‎11-20-2016 01:07 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

 I am trying to install Adobe Photoshop and it is asking for the Serial number of my laptop. I am entering it correctly, (having checked and re-checked several times) but it tells me it is invalid. I am not technologically minded so an answer in laymans terms would be greatly appreciated; thank you, regards, Gaynor

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‎11-21-2016 04:24 AM

HP Recommended

Yey!!! Thank you it's now installing

View solution in original post

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4 REPLIES 4

‎11-20-2016 01:59 PM

HP Recommended

More likely they want the Photoshop serial number

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‎11-20-2016 02:28 PM

HP Recommended

Hi,

 

This is a second post from this member. The first post:

 

          http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Adobe-Photoshop-installation-no...

 

Regards.

BH
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‎11-21-2016 03:08 AM

HP Recommended

Ok Thank you for that. I will try again a little later; don't have the time right now but thanks for your reply. I'll let you know, regards Gaynor x

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‎11-21-2016 04:24 AM

HP Recommended

Yey!!! Thank you it's now installing

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