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‎02-22-2021 12:02 PM

HP Recommended
Product: HP Elitebook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

Hello,

In the BIOS, AMT is active, but there are no AMT-SOL port and/or Intel Management Engine interface in the device manager.  I have tried every setting possible, but it does not show up in device manager, all other settings or devices are working properly according BIOS settings. 

 

 I believe, because the AMT drivers are not loading or installing, my sensor devices (hid sensor collection V2) are also not appearing in device manager!

 

 So I am stuck, I have read many threads and try many things, nothing works. I have Cleared AMT-setting on next boot, ON/OFF, nothing happens, can't install software or drivers because the devices are simply not there. Control P also not working to access Intel mebx login. 

 

I have also one legacy device: Device Manager>System devices.  I believe this has something to do with the problem described.

Hardware ID of the legacy device: 

ACPI\VEN_INT&DEV_0800
ACPI\INT0800
*INT0800

 

 I did a clean install of Window10, same problems. Bios update, downgrade no solution. 

 

Are there more setting to reactivate Intel AMT?

 

Pls help!

HP Elitebook X360 1030G2, WIN10PRO

 

 

1 REPLY 1

‎02-26-2021 05:07 AM

HP Recommended

Anybody?

 

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