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‎09-20-2020 06:48 PM

HP Recommended
Product: Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

! on Intel Dynamic Tuning Processor Participant (under System Devices in Device Manager)

Device Status: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

The error appears to have been caused by an automatic driver download on 7/4/2020

I have installed the recommended updates in HP Support Assistant 

How can I resolve this problem?

 

1 person had the same question
1 REPLY 1

‎09-23-2020 09:28 AM

HP Recommended

@rocky121

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the issue started after an update, I suggest you perform a System Restore to an earlier time before the issue started

 

Link: https://support.hp.com/in-en/document/c03327545

 

Keep me posted 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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