• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-20-2020 06:48 PM

HP Recommended
Product: Notebook 15
Operating System: Microsoft Windows 10 (64-bit)

! on Intel Dynamic Tuning Processor Participant (under System Devices in Device Manager)

Device Status: Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

The error appears to have been caused by an automatic driver download on 7/4/2020

I have installed the recommended updates in HP Support Assistant 

How can I resolve this problem?

 

1 person had the same question
1 REPLY 1

‎09-23-2020 09:28 AM

HP Recommended

@rocky121

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Since the issue started after an update, I suggest you perform a System Restore to an earlier time before the issue started

 

Link: https://support.hp.com/in-en/document/c03327545

 

Keep me posted 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.