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‎11-11-2018 06:11 AM

HP Recommended
Product: envy 15 P199SA
Operating System: Microsoft Windows 10 (64-bit)

hi I have an issue with intel management engine interface which gives me code 10 error.

 

I have tried uniinstall reinstall but no joy  the machine seems to work fine but do I need this or can someone give me a link to the most uptodate driver as windows does not seem to be able to find it, or maybe I have a hardware issue

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2018 11:59 AM

HP Recommended

@DaveO2018,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the Intel Management Engine and then download and install it from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72200.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎11-12-2018 11:59 AM

HP Recommended

@DaveO2018,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you uninstall the Intel Management Engine and then download and install it from the below link and check whether the issue is resolved.

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72200.exe

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎11-13-2018 11:08 AM

HP Recommended

Thanks, I knew I just needed to find the right driver but until now it was like looking for a needle in a haystack!

Was this reply helpful? Yes No

‎11-13-2018 12:50 PM

HP Recommended

@DaveO2018,

 

Perfect, I am really glad to hear that! 

 

If any other questions arise, please feel free to write back to me.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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