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‎07-25-2019 11:51 AM - edited ‎07-25-2019 11:53 AM

HP Recommended
Product: Hp 8770w
Operating System: Microsoft Windows 10 (64-bit)

hi there, i just noticed there is no intel me device driver in device manager,  i tried to install intel me firmware and i got this error 
'Error 8743: Unknown or Unsupported Platform
Cannot locate hardware platform identification
This program cannot be run on the current platform."
Bios version:F.71 Rev.A


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1 person had the same question
2 REPLIES 2

‎07-25-2019 02:08 PM

HP Recommended

@Dahakabeast 

 

Where did you download the chipset drivers ?  Your machine uses Mobile Intel QM77 Express therefore using different chipset drivers won't work

 

Regards.

BH
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‎07-25-2019 08:43 PM

HP Recommended

i flashed same fw a month ago but snow after noticing that theres no intel me in pc i tried to reflash but failed. i downloaded fw from official hp web for w10! 
link. https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82542.exe

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