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‎01-20-2023 03:58 PM

HP Recommended
Product: HP EliteBook 840 G3 Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi, I use the HP Support Assistant to check for updates by using the Run Hardware Diagnostics option. It keeps coming back with a recommendation to update the Intel Management Engine Firmware, SoftPaq sp143762.  I have downloaded and installed this update twice, yet this recommendation does not go away. I have watched the update both times, and it appeared to complete successfully. I also performed a BIOS update to v1.58 recently successfully. Any idea why it keeps displaying this softpaq as an outstanding recommendation?

 

Screenshot 2023-01-20 165550.jpg

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