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‎03-26-2019 12:26 AM

HP Recommended
Product: HP 250 G5
Operating System: Microsoft Windows 10 (64-bit)

Hello!
Problem 1:
DeviceName: Intel(R) Management Engine Interface
Error code 10 + STATUS_DEVICE_POWER_FAILURE

Problem 2:
After sleep mode, the notebook is no awoken, just resets.

Have problem with device after installing from iso image, windows 10 1809.
Microsoft recommend downgrade OS to 1803 version.
I reinstall 1803 version, but it not helps.
i was try install drivers from HP, Intel, WU.
Also try newest driver for 1803ver. Error dissappear, but sleep mode still not working.
Help me please.

1 REPLY 1

‎03-26-2019 06:13 AM

HP Recommended

Also event in system journal:

MEIx64:

The Intel(R) Management Engine Interface is being disabled.

Intel(R) Management Engine Interface driver has failed to perform handshake with the Firmware (FWSTS0: 0x00004181, FWSTS1: 0x12462100).

Driver ver: 11.0.5.1189

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