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‎02-17-2024 01:25 PM

HP Recommended
Operating System: Microsoft Windows 11

I have connected a second monitor to the USB 3.1 port on my HP EliteBook 850 G5. Everything worked fine at first. However, when I remove the plug from the USB 3.1 port and plug it back in, the monitor no longer receives a signal. I then have to switch off the laptop and reset the USB 3.1 port by pressing the power button for approx. 30 seconds
(I found this in a forum). What is the problem or is there a driver from Intel that solves this problem?
The driver on my laptop is from Microsoft (driver version: 10.0.22621.2506).

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