Intel Wireless AC 7260 is experiencing driver or hardware problems

[BerlinBike]

The wireless connection is not working .  Errror message says Intel Dual band AC 7260 is experienecing driver or hardware issues.  Intel support says driver is up to date, but still having problems with it not always working.

HP envy 360x Windows 10 64bit

Please fix this immediately.

[REO51ST]

@BerlinBike

To better assist you, we would need the exact model number or product number of your laptop/desktop???

REO

PLEASE DO NOT POST ANY SERIAL NUMBERS

[BerlinBike]

Hello HEre is the model and product number

HP Envy 15 x 360  G6T85UA#ABA

Keeps giving error message Intel dual band wireless AC 7260 is expereiencing driver or hardware problems.  and will not connect to the internet.  

Please fix this immediately.

Intel says driver is up to date

[BerlinBike]

Hello Reo,

I have a problem withthe intel wireless AC 7260 keeps giving error message driver or hardware problem and will not connect to internet.  Please help me fix it.  HP envy 15x 360 Windows 10 64bit.  I already sent the model #

Thanks

[BerlinBike]

Hello the model number is HP envy 15 x 360  model:15-u011dx

keeps giving error message Intel dual band AC 7260 wireless is experiencing driver or hardware problems.  It will not connect to the internet.  Intel says it has the latest driver.

Windows 10 64bit.

Please help as the computer will not connect to the internet, how can I fix this problem?

thank you