Internal battery error

[Smartypantz]

My computer has been in storage sometime, it runs windows 7 home premium (service pack 1). When powering up the computer it take little longer to load windows and while doing so it gives a internal battery low error code. Also the computer will not run when the power is unplugged, it will shut down as soon as the power cord is pulled. Is this a bad battery or what is the fix for this. 

Thanks

Roberty

[Nal_NR]

Hi @Smartypantz,

Welcome to the HP Support Community. 

I'd like to help!
 

Since the pc is powering off, once the charger is unplugged then it could be an issue with the battery. 

Let's do the battery calibration. Click here

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Smartypantz,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Smartypantz,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.