cancel
Showing results for 
Search instead for 
Did you mean: 
Whitg
Level 1
2 1 1 0
Message 1 of 4
116
Flag Post
HP Recommended

Solved!

Irritating high pitched noise when laptop is running

HP Pavilion 15 15-cs2016na
Microsoft Windows 10 (32-bit)

My brand new laptop has a continuous high pitched whine / noise when running.  How can I stop this?

3 REPLIES 3
HP Support Agent
HP Support Agent
18,133 18,121 1,201 1,859
Message 2 of 4
80
Flag Post
HP Recommended

Solved!

Irritating high pitched noise when laptop is running

@Whitg,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand you are getting an error from the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the noise coming from the system fan?

 

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
Whitg
Level 1
2 1 1 0
Message 3 of 4
56
Flag Post
HP Recommended

Solved!

Irritating high pitched noise when laptop is running

I had to take the laptop back to John Lewis where their excellent Technical Support Desk helped me. The noise has to be the Cooling Fan. The John Lewis technical support rep removed the duplicate anti virus software and also found that the wireless mouse I was using was in a loop constantly looking for software updates. 
Just keeping the laptop somewhere very cold also helps.

Working outdoors in winter should be no issue.

Reply
0 Kudos
HP Support Agent
HP Support Agent
18,133 18,121 1,201 1,859
Message 4 of 4
31
Flag Post
HP Recommended

Solved!

Irritating high pitched noise when laptop is running

@Whitg,

 

Perfect, I am really glad to hear that!

 

If any other questions arise, please feel free to write back to me.

 

Cheers!

The_Fossette
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation