• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎06-26-2025 11:05 AM

HP Recommended
Product: HP 250 G7 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello HP Community,

I have an HP 250 G7 Notebook PC (Device Serial Number: CND0124FHL).

I recently installed a battery that I was told was from another original HP laptop. I would like to verify if this battery is a genuine HP part.

Here are the battery details from my Battery Report:
- Manufacturer: Hewlett-Packard
- Serial Number: 41167
- Design Capacity: 41,040 mWh
- Full Charge Capacity: 36,172 mWh

Could you please help me confirm if this battery, with Serial Number 41167, is an authentic HP battery? And if possible, is it compatible or the recommended battery for my HP 250 G7 Notebook PC?

Thank you for your assistance.

Reply
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.