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‎04-17-2024 12:19 PM

HP Recommended
Product: HP 15-dw1000 Laptop PC (8SU35AV)

Hello, I bought a HP SSD EX900 Pro M.2 drive to swap out with the old M.2 drive. It is M.2 2280 SATA 3, which leads me to my question. Can this laptop use the new hard drive I bought? I looked at the key and it fits no problems just cannot detect it. Thank you for your time. 

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‎04-17-2024 12:37 PM - edited ‎04-17-2024 12:40 PM

HP Recommended

Hi:

 

What model Intel processor does your notebook have?

 

If it comes with the Intel Celeron N4020 processor, those models can only support a SATA M.2 SSD like this one:

 

Amazon.com: Western Digital 1TB WD Blue SA510 SATA Internal Solid State Drive SSD - SATA III 6 Gb/s,...

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‎04-17-2024 03:17 PM

HP Recommended

Intel Celeron N4020 CPU

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‎04-17-2024 03:20 PM

HP Recommended

NVMe drives are only supported in the models that come with the Intel Core processors. 

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