-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Is PCIe NVME hard drive compatible

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
04-17-2024 12:19 PM
Product: HP 15-dw1000 Laptop PC (8SU35AV)
Hello, I bought a HP SSD EX900 Pro M.2 drive to swap out with the old M.2 drive. It is M.2 2280 SATA 3, which leads me to my question. Can this laptop use the new hard drive I bought? I looked at the key and it fits no problems just cannot detect it. Thank you for your time.
3 REPLIES 3
04-17-2024 12:37 PM - edited 04-17-2024 12:40 PM
Hi:
What model Intel processor does your notebook have?
If it comes with the Intel Celeron N4020 processor, those models can only support a SATA M.2 SSD like this one:
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.