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‎08-24-2021 01:57 PM

HP Recommended
Product: HP Omen 15-ek1013dx
Operating System: Microsoft Windows 10 (64-bit)

I have my laptop connected to a caldigit ts3 plus dock via Thunderbolt 3 cable. Everything else seems to work fine but the laptop does not charge using thunderbolt. The dock is rated at 86w output to the laptop. Am I missing something?

Category:
1 REPLY 1

‎08-24-2021 02:50 PM

HP Recommended

@snackhouse185 

 

The specs of your machine is

        https://support.hp.com/au-en/document/c07049981

 

It requires a 200 W Smart AC power adapter.  How much "juice" available on your caldigit ts3 plus dock . I test my HP Omen  with an HP dock with 100W output and the dock can only  charge my Omen when it is sleep/idle or overnight.

 

I read a news which says vendors would sell 240W USB-C charger at the end of this year, hope they also have docks with more wattage. HP has a 230W: HP Thunderbolt™ Dock 230W G2 (2UK38AA) . I do not have one to test but it may work on Omen machines.

 

Regards.

BH
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