• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-28-2020 12:24 AM

HP Recommended
Product: HP 14s-DK0001AX
Operating System: Microsoft Windows 10 (64-bit)

I'm quite curious about this laptop, HP 14s-DK0001AX is Single or Dual Channel RAM? And also, what's the limits for the RAM capacity?

2 REPLIES 2

‎03-28-2020 01:50 AM

HP Recommended

@RevolutionTYPER 

 

Its specs

 

   https://support.hp.com/au-en/document/c06353789

 

Manual:

 

   http://h10032.www1.hp.com/ctg/Manual/c06242992.pdf

 

It has  AMD Ryzen™ 3 3200U with Radeon™ Vega 3 Graphics (2.6 GHz base clock, up to 3.5 GHz max boost clock, 5 MB cache, 2 cores) therefore it has 2 slots of RAM and supports 16GB max (as shown on page 2):

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎03-28-2020 04:04 AM

HP Recommended

Sweet! 2 RAM slots but what about the frequency? Can it be more or at 2400mhz? Also, what about the cas latency?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.