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HP Recommended
7NM78PA#ACJ
Microsoft Windows 11

Here are my laptop details and the result of battery test done. 

WhatsApp Image 2021-11-19 at 1.18.11 PM (1).jpeg

 

 

 

 

WhatsApp Image 2021-11-19 at 1.18.11 PM.jpeg

 

General specifications
Operating system
Windows 10 Home Single Language 64-bit Version: 19043.1348

Microprocessor
Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz

System memory
16 GB

Memory slot 1
8GB 0443 2667MHz
Memory slot 2
8GB Micron 2667MHz

System board
8575 21.17

System BIOS
F.22

Video
Graphic device 1
NVIDIA GeForce GTX 1650

Current resolution
1920 x 1080

Refresh rate
60 Hz

Version
30.0.14.9649 (10/20/2021)

Graphic device 2
Intel(R) UHD Graphics 630

Current resolution
1920 x 1080

Refresh rate
60 Hz

Version
27.20.100.8476 (7/8/2020)

Audio
Device 1
USB Audio Device

Status
Enabled

Driver
USBAUDIO.sys

Version
10.0.19041.1202

Device 2
NVIDIA High Definition Audio

Status
Enabled

Driver
nvhda64v.sys

Version
1.3.38.92

Device 3
Intel(R) Display Audio

Status
Enabled

Driver
IntcDAud.sys

Version
10.27.0.11

Device 4
Realtek High Definition Audio

Status
Enabled

Driver
RTKVHD64.sys

Version
6.0.9018.1
 
 
 
 
 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes it is the correct battery.

You can use the sr03xl or the sr04xl

 

take care

David

View solution in original post

6 REPLIES 6
HP Recommended

Hi,

Yes, it is normal for a battery to lose a large amount of capacity after 18-24 months.

Usually, I replace the batteries every two years in my notebooks

On page 45 of service manual you can see the compatible batteries

http://h10032.www1.hp.com/ctg/Manual/c06219881.pdf

 

You can try performing an online search with part number to find a compatible battery

 

Hope it helps,

David

Please click on yes for thanks

Please click on accept as solution if answered your question

HP Recommended
HP Recommended

in manual L08855-855 is given but in market its termed as 

L08934-1B1" are they same ? 

HP Recommended

Yes it is the correct battery.

You can use the sr03xl or the sr04xl

 

take care

David

HP Recommended

the SR03Xl has 11.5 V and SR04Xl has 15V my laptop shows battery voltage to be 11.5 volt so can i use the SR04Xl as it has more capacity ?

HP Recommended

the seller website tells "up to 500 recharge cycles is it less or optimum" ? 

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