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HP Recommended
HP Envy x360 15.6 inch 2-in-1 Laptop PC 15-fh0000 (77W45AV)
Microsoft Windows 11

Hello,

 

I purchased the HP Envy x360 in the USA and the charger that came with it is the HP USB-C 65W Laptop Charger. I'm currently in the Philippines and I want to charge my laptop however the outlets in the Philippines is 220V. The Power adapter that comes with the laptop has an input of 100-240V, but the power cord is a Longwell E55349 125V-7A. I was wondering if it's okay to just plug it in to the outlet or if I need to replace the power cord and if so where would I be able to purchase one that will work with the 220V outlet.

 

Thank you.

2 REPLIES 2
HP Recommended

Hi @Niperin,

 

Welcome to the HP Support Community. 

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
HP Recommended

The Philippines use type a,b and c outlets. 

 

The one you have is ok to plug into an outlet that accepts it. Your power adapter will have no problem converting it into power for the USB type-c plug.



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