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‎02-02-2020 01:49 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

I would like to increase the available RAM of the laptop. If it is possible, will there be a guarantee on the addition or not?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2020 02:16 PM

HP Recommended

Hello, it is in effect possible, and if this operation is made properly you don't loose the warranty. It is just recommended to restore the factory configuration if you need to return your PC. 

 

You can find it your maintenance guide: 

 Maintenance and Service Guide

 

Page 1 it is written you can install up to 16 Gb of RAM in 2 slots of 8 Gb, but I don't know the frequency. 

 

For check this please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎02-02-2020 02:16 PM

HP Recommended

Hello, it is in effect possible, and if this operation is made properly you don't loose the warranty. It is just recommended to restore the factory configuration if you need to return your PC. 

 

You can find it your maintenance guide: 

 Maintenance and Service Guide

 

Page 1 it is written you can install up to 16 Gb of RAM in 2 slots of 8 Gb, but I don't know the frequency. 

 

For check this please tell us the Product Number (P/N) from your PC.
If you need help for find this please check this document: https://support.hp.com/us-en/document/c03754824

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

Was this reply helpful? Yes No
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