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HP Recommended
HP Notebook - 15-dw0008nl
Microsoft Windows 11

Hi,

 

I am from Milan, Italy and I have HP Notebook - 15-dw0008nl purchased on 12-09-2019, since then I have replaced my battery once. as I could not find a genuine battery I replaced it with an unauthentic one and that's the mistake I made because it has just been 6 months since my replacement and I'm already phasing a problem to replace my battery with a 24 digit error code PTQCHS-9PXB01-XD7XHG-C0E023.

 

My question is that is there any way that I can purchase an authentic/certified battery? if so how and where can I get it? 

HP Notebook - 15-dw0008nl.


Product number: 6HV87EA
Serial number: [Personal Information Removed]

Error Code: PTQCHS-9PXB01-XD7XHG-C0E023

 

Any help is much appreciated.

Thank you.Hp Battery Error.jpg

 

 

 

 

 

 

 

1 REPLY 1
HP Recommended

Hi,

The part number for the battery is L11119-855 

you can try performing an online search with the part number

 

It is possible to find original or high-quality compatible batteries

You could try here

https://www.mondonotebook.it/jolisearch?s=L11119-855&utm_source=eet&utm_medium=partnership&utm_campa...

 

Hope it helps,

David

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