• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting screen flickering issue on HP notebooks: Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-19-2024 08:27 AM

HP Recommended
Product: HP 15-dw1000 Laptop PC (7CZ29AV)
Operating System: Microsoft Windows 11

Hi, my ac charging port is damaged and I'm wondering, is it possible to charge the battery via the USB-C port?

Greetings

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-19-2024 08:44 AM

HP Recommended

It is not likely to work, but you can try if you are willing to take the risk of damaging the USB Type-C port.

 

I would replace the DC input jack. It is a plug in replacement part.

 

Maintenance & Service guide (for parts reference) See chapter 3, page 18, item 7

 

description and HP part number

Power connector (DC-in) cable     L51995-001

 

Vendor sources in EU

https://www.google.nl/search?sca_esv=4a42ef09a1334cc3&sca_upv=1&q=HP+L51995-001+%2B+%22Nl%22&sa=X&ve...

 

The video below is applicable to your series laptop

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎07-19-2024 08:44 AM

HP Recommended

It is not likely to work, but you can try if you are willing to take the risk of damaging the USB Type-C port.

 

I would replace the DC input jack. It is a plug in replacement part.

 

Maintenance & Service guide (for parts reference) See chapter 3, page 18, item 7

 

description and HP part number

Power connector (DC-in) cable     L51995-001

 

Vendor sources in EU

https://www.google.nl/search?sca_esv=4a42ef09a1334cc3&sca_upv=1&q=HP+L51995-001+%2B+%22Nl%22&sa=X&ve...

 

The video below is applicable to your series laptop

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-19-2024 09:02 AM

HP Recommended

Hi Erico,

Thanks for your quick reply.

I didnt mean to use the same charger on the USB-C port, but to buy a new dedicated USB-C charger. Would that work instead of replacing the internal cabling?

Greetings 

Was this reply helpful? Yes No

‎07-19-2024 10:08 AM

HP Recommended

"I didnt mean to use the same charger on the USB-C port, but to buy a new dedicated USB-C charger"

 

That would not change the risk you would take.

 

Replacing the DC-in port (with included cable connector) would be the better option.

 

There are many PC/Laptop shops in the Netherlands that can do this for you at reasonable prices. 

 

I know that because I lived in the most northern part of the Netherlands for sixteen years.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-22-2024 02:59 AM

HP Recommended

Ok. Before I open up Pandora's box, isnt there a way to know for sure that it is possible to charge via USB-C? Is it somewhere noted in the specs? (couldnt find it so far).

Was this reply helpful? Yes No

‎07-22-2024 09:35 AM

HP Recommended

HP does not say it is possible if it is not.

 

Your USB  Type-C port does not have the required specifications. 

 

The requirements are Thunderbolt and sleep and charge.

 

I do not see it as being worth the risk of purchasing and plugging in a dedicated 65 Watt USB Type-C power adapter.  That could  cause some damage.

 


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-24-2024 02:13 AM

HP Recommended

It actually worked! I bought the replacement DC-in cable via Amazn and I replaced it myself with the instruction of the video and it solved the problem. Thanks a lot!!

Was this reply helpful? Yes No

‎07-24-2024 08:59 AM

HP Recommended

Great!

 

I am glad to hear that it was simpler for you to do it than you thought.

 

I am pleased to have been able to help you resolve the issue.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.