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HP Chromebook x360 - 14b-ca0015cl

2 nights ago I upgraded my Chromebook x360 to the latest level as supplied by google (I think was 110.  Allowed system to recycle and now cannot power on with battery only, or charger + battery.  Charger has been tested on 2 other Chromebooks and does work as expected.

Where do I look next, or is there any way to contact support via live chat? 

Thanks

1 REPLY 1
HP Recommended

@philzale-1_1 

 

Yes, but is is much better to chat online using Whatsapp. Please use options on the following link

 

              https://support.hp.com/us-en/contact

 

Regards.

BH
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