• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-25-2018 04:02 PM

HP Recommended
Product: OMEN an012dx
Operating System: Microsoft Windows 10 (64-bit)

HDD connector cableHDD connector cable

  So I happen to be messing around in the inside of this expensive laptop and end up damaging the hard drive cable, as you see in the picture. Should I not be worried or do I need to buy a replacement?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-27-2018 01:39 PM

HP Recommended

@CrimsonChaos

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I would like to assist

 

If the Hard drive is getting detected and if the performance of the Notebook is fine, then nothing to work

 

But if you wish to get it replaced, you can purchase a Hard drive cable locally from any computer store or follow the instructions I sent in the private message

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

KrazyToad
I Am An HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎11-27-2018 01:39 PM

HP Recommended

@CrimsonChaos

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.
 

I would like to assist

 

If the Hard drive is getting detected and if the performance of the Notebook is fine, then nothing to work

 

But if you wish to get it replaced, you can purchase a Hard drive cable locally from any computer store or follow the instructions I sent in the private message

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No

‎11-27-2018 11:21 PM

HP Recommended

Ok,  thank you for your reply and assistance.

Was this reply helpful? Yes No

‎11-28-2018 11:14 AM

HP Recommended

@CrimsonChaos

 

I'm glad we got this issue sorted out

 

Do visit our HP Forums and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.